Get help

Information about the services and other support we offer

The Initial Assessment and Reception Team are the first point of contact at the centre, and are always happy to help clients and visitors with their enquiries. Their role is to assess our client’s issues and current circumstances, so that we can refer them to the appropriate service to meet their needs. 

If you need any help, please come to see us at: Norton House, Bird Street, CV1 5FX

Reception & Advice Team – Opening Hours:

Monday: 9.30 – 3.30

Tuesday: 9.30 – 3.30

Wednesday: 11 – 3.30 (The Advice Team is CLOSED.)

Thursday: 9.30 – 3.30

Friday: 9.30 – 2.30